Victoria, BC’s Leading
Auto Service Center

Are you having difficulty finding a quality Repair Shop in Victoria for your European vehicle?

Are you looking for an alternative to the Dealership?

Look no further than Progressive Auto Repair and Maintenance.

Since 2002 we have been proudly serving the Greater Victoria and Vancouver Island communities!

Expert service on the most popular brands of modern vehicles

Audi

Mercedes-Benz

BMW

Land Rover

Mini

VW

Porsche

Bentley

Our repairs are backed by an industry-leading 3-year 60,000KM* warranty and we perform Factory Warranty Approved Maintenance!

*Effective on repair orders posted on or after October 1, 2023. Exclusions apply.

When it comes to German-Made Vehicles, drivers expect a higher level of quality in design, materials, manufacturing and performance. Manufacturers like Audi, BMW and Mercedes-Benz continue to innovate and develop new technologies which increase the complexity of modern vehicles. With so much complexity, it’s important to find a service center that has the tools and expertise to be able to service your German vehicle from bumper-to-bumper.

At Progressive Auto Repair and Maintenance, we provide the highest-trained Red Seal Master Technicians equipped with the most cutting-edge equipment available in the industry today.

What our customers are saying...

Read More Reviews
Stephen HaywardStephen Hayward
16:56 23 Nov 23
Prompt, thorough, professional, courteous service! Highly recommended!
Dahlia PlettDahlia Plett
04:50 20 Nov 23
Great and friendly service, got my issues fixed super fast.
Nelson CollinsNelson Collins
19:13 03 Nov 23
Excellent friendly service. Highly recommend.
moemar250moemar250
00:20 25 Oct 23
Good service, trusted repairs, competitive pricess. Will return.
Kristen PappasKristen Pappas
00:37 24 Oct 23
Progressive Auto repair is the most elite mechanic shop on Vancouver Island. I own a 2004 VW Jetta, over the years it’s had it normal age related wear and tear. Before finding Progressive Auto any car related issues would cause me so much stress, anxiety and worry but since taking my car to them I know my car and I are well taken care of. The service this shop delivers is beyond exceptional. On more than one occasion my car has had something come up and they have offered to take the car in on short notice and help me out, also offering a loaner car in the mean time. As someone who works in health care and has a very tight work schedule, this type of support is greatly appreciated. All the technicians are professional, knowledge and always go above and beyond. Recently, photos of you car before and after service are uploaded into a portal for the owner to view - This truly goes beyond exceptional service. Every time I leave after a completed service I truly feel like they have my cars best interest at heart and not just wanting my money. When you call the shop you are greeted by one of the front desk staff who are accommodating, knowledgeable, professional and friendly. Shayla, who has worked there since I first started taking my car there, is one of the most wonderful people I have ever met who has the most immaculate vibes, I have so much appreciation for her help during every single visit and phone call. Shayla knows I am not well educated with car related things and knows I get anxious when my Jetta has an issue and every time I need something explained she does so in a way I can understand and doesn’t make me feel blockheaded.For anyone who has a German car I cannot recommend service with Progressive Auto more, they are simply the best.
Hilary W-McDHilary W-McD
18:45 14 Oct 23
We rocked up with metal on metal brakes while visiting Victoria. They got us in the same day and had the problem fixed the following day. Absolutely stellar service and communication throughout. Super kind, practical, and respectful despite our vehicle being a bit of a beater. And they even had a cookie for our poor dog who was so done with being away from home.
Greg BrownGreg Brown
01:12 22 Sep 23
These guys have always done amzing work on my Audi, my go to mechanics
Derrek LeongDerrek Leong
00:55 20 Sep 23
Highly recommend going here. Their team are very professional, timely, and courteous. Look forward to my next visit
Tim BakerTim Baker
20:01 17 Sep 23
Excellent & friendly service.
Tyler SmithTyler Smith
01:46 14 Sep 23
They love their German cars! I think half the staff own an Audi, and it shows in their knowledge and commitment. I brought my beloved S5 for some mid-life repairs, and they treated the car like it was their own. The Audi dealership up the road treated me like my old S5 was a waste of their time, and would only follow the Audi-approved maximum profit formula (repair by selling you a new car). Progressive on the other hand looked at what was good, and what needed a bit of TLC, they delivered quickly, and for a reasonable price. Thanks team!
Kendall ElliottKendall Elliott
14:29 09 Aug 23
We have had this company help us with 3 cars now. Their customer service is amazing! They text you promptly with what they find and write out a detailed list of things they find that need attention. Great mechanical work! They even gave my son a hotwheels car after which he was over the moon about.11/10 will recommend this place to everyone.
Michael UpwardMichael Upward
22:16 28 Jul 23
I was blown away by the customer service! Shayla was professional and quick and should be the face of the company. All the emails showing what needed to be done was thurow and explained very well what was urgent. Very impressed overall with the service, can't say enough about it! Will tell friends and will be back with other issues. Thank you to the team at Progressive Auto!
Torey KestevenTorey Kesteven
20:03 12 Jul 23
I had a great experience here. I often find dealing with car issues a little intimidating but I brought my car in at 1pm and in a few hours they emailed me the issue, how they fixed it, the invoice, and that it was ready to pick up. The price was also in the range that they estimated over the phone beforehand and in line with the other shop I called for an estimate. Easiest car related interaction I've ever had.
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Have you lost your keys to your Mercedes?

If you’ve ever lost a key or keys for your Benz, you already know how difficult and expensive replacing keys is. Mercedes considers many of these modules to be “Theft Relevant”.  Until now, your only solution was to tow your car to the dealer and have modules replaced and new keys ordered from Germany for thousands of dollars and a significant wait time.

Not with us. In most cases, we can have you back in your vehicle the same day!

FIND OUT HOW

Call or visit us today to schedule an appointment with one of our expert technicians!

Book an Appointment